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Frequently asked questions
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What is the delivery time of Felt Letters®
Our standard delivery time is 5 working days.
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What material are Felt Letters® made of?
Our Felt is made entirely from recycled plastic bottles. Super sustainable! Although made from plastic, our Felt has a warm appearance and is sturdy. It is 9 mm thick and acoustically dampening up to NRC 0.85.
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How thick are Felt Letters®?
Felt Letters® are 9 mm thick.
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Do Felt Letters® improve acoustics?
The answer is yes! The material is sound absorbent up to NRC 0.85, which is very useful for larger rooms with poor acoustics.
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Are Felt Letters® sustainable?
Yes! Our Felt is made from recycled plastic bottles. 85% of all materials and parts used in this product are made from sustainable resources and 95% are recyclable after use!
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How do I hang up Felt Letters®?
Round tape and a spirit level are supplied free of charge with every order. Spread the tape across the back of the Felt Letters®. By using the spirit level you can hang your Felt perfectly straight. Super quick and easy!
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How do I clean my Felt Letters®?
You can clean Felt Letters® using a soft brush or a vacuum cleaner.
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Are Felt Letters® suitable for hanging outside?
Felt Letters® are suitable for being hung outside or in wet conditions inside.
Hey! I'm Tom the company dog
I'm living the dream here at Custtom! I spend my days in full-on chill mode, go on lovely long walks during breaks, and my colleagues often toss me a ball. Not bad, right? Life's good! I like everyone, but I've got a special soft spot for customers like you. I reckon you and I could be mates. Fancy swapping email addresses so my humans can send you the odd newsletter?
Our emails are packed with brilliant offers, handy tips, exciting new stuff and now and then even a FREE product. I'll also keep you posted on my adventures as the company pup. Got a question or something on your mind? Let me know and I'll make sure my team gets back to you straight away. And if they don't… I'll give them a gentle nip on the ankle. Just a little one. 🥰👍🏻
Cheers, Tom! 🐾
